Open Today Sales: 9 AM-6 PMOpen Today Service: 8 AM-5 PM
Looking for directions to Lexus of Santa Fe? Regardless of whether you are driving in from near or far, finding us is quick and easy. You’re sure to love our selection of luxury cars and SUVs. Our team of local Lexus specialists are on hand to provide you a great car shopping experience in the Santa Fe area. The hours and directions you’re looking for are just a click or call away. Lexus of Santa Fe looks forward to serving you.
Directions & Hours | Lexus of Santa Fe
Customer service is almost not a priority. I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus employees introduce themselves he was not helpful at all and hung up on me when I asked to speak to different service agent. Thankfully Derrick answered the phone, introduced himself right away and was able to help me immediately and professionally. Santa Fe location has not been the same since Frank left and Ana left. No one greets any more. Also, seems like someone was emailing ... Read More Full review text opened.DealerRater - Jun 5, 2026
Customer service is almost not a priority. I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus employees introduce themselves he was not helpful at all and hung up on me when I asked to speak to different service agent. Thankfully Derrick answered the phone, introduced himself right away and was able to help me immediately and professionally. Santa Fe location has not been the same since Frank left and Ana left. No one greets any more. Also, seems like someone was emailing review to themselves as the email was not mine and seemed fake
In and out in about an hour w multi-point inspection.Great service adviser and waiting area.
Derrick Sandoval did a great job with explaining several things needing to be done to my car. Whoever was in charge of cleaning my car didn’t even vacuum or dust my car. Only thing done was wash the driver seat floor mat.
Always a good visit for maintenance at the Santa Fe Lexus dealer. I feel like they’re watching out for me.
Ron is great! I called him with a question about new windshield wipers, and he scheduled me an appointment for the following morning. I was in and out of there in less than 20 minutes, and there was a sale going on! It felt good to check that off my to do list. Thank you Ron from Lexus of Santa Fe.
