Open Today Sales: 9 AM-6 PMOpen Today Service: 7 AM-6 PM
Looking for directions to Lexus of Santa Fe? Regardless of whether you are driving in from near or far, finding us is quick and easy. You’re sure to love our selection of luxury cars and SUVs. Our team of local Lexus specialists are on hand to provide you a great car shopping experience in the Santa Fe area. The hours and directions you’re looking for are just a click or call away. Lexus of Santa Fe looks forward to serving you.
Directions & Hours | Lexus of Santa Fe
Good service, polite and helpful staff. Love the car washes. Great waiting area. I need a few more words to submit this review.
I had the pleasure of working with Michael Zapp while purchasing my first vehicle, and I couldn’t have asked for a better experience. From start to finish, Michael was patient, knowledgeable, and genuinely invested in helping me with my decision. He took the time to answer all of my questions, explain every step of the process, and made sure I felt comfortable with my decision.
What stood out most was that I never felt pressured. Michael was honest, professional, and focused on making sure I understood everything rather than just making a sale. He turned what could have been ... Read More Full review text opened.DealerRater - Jun 8, 2026
I had the pleasure of working with Michael Zapp while purchasing my first vehicle, and I couldn’t have asked for a better experience. From start to finish, Michael was patient, knowledgeable, and genuinely invested in helping me with my decision. He took the time to answer all of my questions, explain every step of the process, and made sure I felt comfortable with my decision.
What stood out most was that I never felt pressured. Michael was honest, professional, and focused on making sure I understood everything rather than just making a sale. He turned what could have been a stressful experience into an exciting and enjoyable one.
If you’re looking for someone who truly cares about his customers and goes the extra mile, I highly recommend Michael Zapp. Thank you for making my first car-buying experience such a positive one!
Service was easy to schedule. Joseph was friendly, outstanding service rep. Ver satisfied with experience.
Customer service is almost not a priority. I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus employees introduce themselves he was not helpful at all and hung up on me when I asked to speak to different service agent. Thankfully Derrick answered the phone, introduced himself right away and was able to help me immediately and professionally. Santa Fe location has not been the same since Frank left and Ana left. No one greets any more. Also, seems like someone was emailing ... Read More Full review text opened.DealerRater - Jun 5, 2026
Customer service is almost not a priority. I tried calling and Ron answered the phone, he did not introduced himself and when I asked his name he said ‘interesting” when I said usually Lexus employees introduce themselves he was not helpful at all and hung up on me when I asked to speak to different service agent. Thankfully Derrick answered the phone, introduced himself right away and was able to help me immediately and professionally. Santa Fe location has not been the same since Frank left and Ana left. No one greets any more. Also, seems like someone was emailing review to themselves as the email was not mine and seemed fake
In and out in about an hour w multi-point inspection.Great service adviser and waiting area.
